I received my replacement pad today, via CJPS. I can hardly believe that after 11 years you are still in business selling pads and will honor your lifetime guarantee. The pad that l have been using all this time has rehabilitated 3 different horses. I am now in the dilemma of needing it to be on two backs at the same time. My granddaughter and I are doing a day wilderness ride in July. I think that I will soon be sending in an order for another. Meanwhile, I mentioned your company to my horse chiropractor and he is very interested in this pad for his own horse and his many clients. Thank you so much for your delivery of my second generation of saddle pads. I hope I last as long as this new piece of equipment.