After trying various pads, saddles etc, I finally called you to talk to about your pad. I am so glad I did. Your staff was very forthright, helpful, and informative. They were not pushy or “hot to sell me something”. I found out that all the problems my horse was having could be relieved by this pad. So I thought, and thought, looked at my checkbook and called. I am so glad I did. I have a new horse!!! The one-sidedness is almost gone. He’s not as cinchy as he has been and his endurance has gone way up. I value that pad more than my saddle!!! I just wanted to pass this on to you and let you know that you have a very satisfied customer and a happy horse!!!